Never dig through multiple inboxes again. All your info, all in one place, no matter which channel.
Easily change your availability status so your team members know how, and when, to reach-out to you.
Open and close conversations so you know the status of important issues.
Label conversations, for easy retrieval, based on subject matter.
Assign issues to team members within your office.
Easily manage who has access to issues, based on need and your permission settings.
Route issues based on priority; high, low or later-gator.
Block contacts so you don’t have to worry about unwanted communications.
Customize your contacts by team members, vendors, or however else you see fit.
Make and organize groups within your contact types.
Never lose prior information within a contact.
Have actionable insight into a contact, whether that be their history with your business, resolutions to prior complaints or unresolved issues still in the queue.
Sync from multiple accounts and external sources, for quick-and-easy contact import. *Currently supports Gmail and O365.
Notifications pushed right to your dashboard—batteries not needed.
Customize how your alert sounds: zip, zap, zing—you got it.
Receive email notifications when text and phone just aren’t cutting it.
Filter notifications by the priority of the communication.
Customize how you’re notified after your office closes for the day.
Create groups that have common interests or share specific goals.
Share private notes and information.
Never worry about compromising your office, your patient’s security or their PHI (protected health information).
Send and receive files big or small—we got this.
Easily retrieve information with quick-search capability.
Uncover insights using HIPAA-compliant practice activity logs and discover your business' performance metrics.
Take the hassle out of your billing processes all while gaining insight into your billing departments’ functionality—cha-ching.
Review individual response times and uncover performance data insights of office members.
Never lose valuable information, we tuck it away for you, safe, sound and encrypted. Because we care.
Reachify just says 'no' to messy wiring and hardware to manage or install—we don’t like wire-wrangling, and neither do you.
Take control of your IVR menu with a visual dashboard (visual IVR configuration) that has drag-and-drop control. Plus, you can customize your on-hold music for your office.
Keep your old phone numbers or create a new one, we can get that going for you, fast and simple.
Enjoy the ease of managing separate office communication locations under one roof.
Separate communications by department within your offices for custom management.
Ensure only certain people have access to the info you want by establishing roles and access permissions.
Drag-and-drop on-call scheduling that intelligently routes after-hours communications based on who is on-call, or which team members are on-call.