If you own or work at a medical spa, you likely know how many different tasks you sometimes have to juggle. When someone’s on the phone making an appointment, or a new customer calls to get themselves set up, while you’re trying to talk to patients in person, everything can start to pile on and become difficult.
It doesn’t need to be that way; there are fantastic solutions that will help you manage your medical spa business without having to worry about over-exerting yourself and your employees. Medical spa software is available that makes many tasks you used to have to do in person easy to do online.
The software will make the client experience simpler and more enjoyable while making your job easier.
What does Medical Spa Software Do?
Many different types of medical spa softwares exist, all of which have different functions. Depending on what you’re searching for, you can find software that offers solutions for every aspect of your company management. There are management softwares that help with online booking, cloud based information storage, client management, inventory management, and payment management.
Transitioning your documents to the cloud will make taking care of your clients far easier, and it will mean that your patients can have access to the information you have on them so that they can make edits to their electronic medical records if necessary. Here are just some of the ways software can help you with your company.
1. Helping Your Customers
Having software that brings your appointment scheduling online is a huge help for clients. Too many clients don’t want to call, wait on hold, and discuss their medical needs with a live person; they would rather have the chance to do it all themselves and think about it online.
Scheduling software that lets patients manage their appointments online will bring your medspa more business; you can still help any patient over the phone, but a good online service will lighten your load and bring in more clients.
Great software is easy to use, and you can offer instructions to patients who aren’t technologically savvy. You also give your patient the chance to make changes to their information directly from their homes, so you don’t have to take the time to update all of their information on paper when they come in person for appointments. Instead, their time with you can be focused on themselves and their health.
2. Helping You Manage Clients
Managing your patient is far easier with all of their information in the cloud. Business management is complex, and spas management has specific requirements that involves managing appointment reminders, medical records, and other client information.
Staying HIPAA compliant means you must manage all of your records and keep them up to date; you can’t let yourself get behind.
Having a software makes it easier to send out appointment reminders; you don’t need to worry about sending them out manually. Your software can send them through email, text, or even automated phone call if that is the preference of your client.
3. Boosting Your Marketing
Businesses need to try out many different forms of marketing to see what is successful and what isn’t. Email marketing takes a lot of time out of your employees, but it doesn’t have to be stressful. Your medspa software has features that help you automate your marketing processes as well as make an automated appointment for those who come in on schedules each month.
There are also ways that a software can manage gift cards, which is an important part of marketing. You can offer gift cards to your existing clients to give as gifts to new potential patients, and the software will take care of knowing the balance on each card.
4. Picking a Software
Finding the perfect medspa software for your business depends on exactly what you are looking for. There are softwares that will help take care of your phone calls, texts, and emails, and softwares that are the solution to issues with accepting all different kinds of payments.
There are also programs that take care of everything; these types of programs use a central ERP system to store all of your client information and make it accessible to you at any time. Regardless of what you need, we’re here to help you find the perfect software for your company.
Don’t hesitate to reach out depending on the services you need; we’ll help you find the perfect solution for your company.
Don’t put the stress of doing everything at once on your shoulders or on the shoulders of your employees. Many of the tasks that we do each day can be done instantly and automatically by softwares that help medspa owners with spa management. Let us help you find the perfect solution for your company.