We offer:
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Call Deflection technology to offer your callers a self-serve phone menu
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Automatic SMS messages for online ordering, directions, promotions and more
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Forwarding calls about existing orders to third-party delivery services
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WHAT IS CALL DEFLECTION?
Call deflection is a feature for managing high-volume inbound calls by adding a self-service channel such as text messages. This way customers don’t have to wait for a staff member to attend them, and your staff can keep working hard on the food.
CUSTOMERS SEE UP TO
80%
of their business calls deflected to online actions!