With advanced Automation and Call Deflection, Reachify prevents missed customers opportunities and diverts customers to online actions. It also simplifies workflow for teams, enabling them to operate more efficiently to attract, retain, and engage customers effectively. Reachify delivers safe and secure communication across multiple platforms with intelligently routed messages to the right people, thereby increasing accountability within the team and allowing your in-office and mobile teams to stay connected.
Prevent missed revenue with missed call automation.
Every phone call is potential revenue for your business. Roughly 85% of the people whose calls you miss don’t call back. That means you’ve lost whatever revenue you might have gotten forever. On every missed call, a text message will be sent to the phone number to begin a text message conversation to save the customer.
Capture customers that leave voicemails.
On every customer voicemail left for your business, automatically send a text message to the phone number to begin a text message conversation with that customer.
Engage more customers.
Offers and promotions are a great way to make sure your customers return to your business. When a customer calls in, allow customers to receive text message promotions right from your phone menu with one click of their dial pad.
Stop the busy work.
Keeping your employees efficient is key to any business. Our automation allows you to stop the “how do I get to your location?” calls with a driving directions text message option built right into your call flow so customers can get what they need without any human intervention.