How to Gain More Customers in a Small Business
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]”Where is everyone?” This is a common question. Even after your restaurant is open, you’re making great food, and you’ve got the […]
7 Tips to Handle Social Complaints, Bad Reviews and Negative Posts
Whether you have a social presence or not, you have to be aware that people are talking about you on social media. Hopefully, they’re giving glowing 5-star reviews every time they leave your restaurant. However, reality is different. Even if you’re doing everything right, sometimes angry customers leave negative reviews, or, worse, do their best […]
Work the System – Call Deflection Strategies
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Well, you’re ready to take the next step in your business – automated phone systems. Roughly 85% of people whose calls you […]
Templates for Text Messages for Your Restaurant
Having trouble deciding what to put in a text message you’re sending to customers? It can be difficult. You need to walk a fine line between too casual and too impersonal. Not long ago, it was thought that any use of emojis would send the wrong, immature message. Now, however, even emails from most companies […]
What is VoIP?
VoIP is a term that’s tossed around pretty commonly these days, whether in business circles or even in regular conversation. You don’t want to sound like you’re incompetent in these conversations, so here’s a quick guide with everything you need to know about the absolute basics of VoIP. VoIP stands for voice over internet protocol. […]
7 Tips to Reduce Stress As A Restaurant Owner
Here’s the thing about owning your own restaurant – you don’t get to spend the day out at the golf course, raking in the money. You’re not sleeping in or showing up whenever you finally feel like it. It’s possible to do that as an owner of some businesses, but a restaurant is not one […]
Common Restaurant Problems in 2022
Restaurants have been hit hard by the pandemic. From total closures that stopped all revenue in its tracks to staffing issues and everything in between, operating a restaurant today is difficult. This, of course, is not indicative of how long a restaurant has been operating; long-lived favorites have just as many problems as brand new […]
Start 2022 Off Right with a SWOT Analysis
The new year is a perfect time to perform an analysis on your business and find out where you can improve as well as what you’re already doing well. You can do this with a SWOT analysis. SWOT stands for strength, weakness, opportunity, and threat. Any business can benefit from this kind of analysis. Strengths […]
How to Keep Customers Engaged Even When You Aren’t Interacting With Them Directly
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]In a perfect world, your customers are thinking about your restaurant at every meal, and in between meals, too, like a Pavlovian […]
10 Ways to Use Phone Automation for Your Restaurant
It is hard to fully staff a restaurant, café, diner, or other eatery these days. Everyone is trying to hire, but there aren’t a lot of takers. That means you’re probably working with a skeleton crew – and doing a lot of the work yourself – so answering the phone may not be a reality […]